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About Hire Jordan Smith
These questions are related to my background and experience. They can help you get to know me on a personal level.
How did you learn to build websites? School, online courses, or on your own?
I am a self-taught web designer and developer. While I did not go to school to learn how to build websites, I’ve spent years taking online courses, learning through reading articles and reviewing others designs and code and through hands-on experience.
I have built over 200 custom websites in just about every industry so my experience has allowed me to become an expert in this space. I am dedicated to continuing to learn so I can truly grow as a web designer and developer.
How do you keep up with current web design trends and technologies?
I subscribe to a variety of design blogs and newsletters. One of my favorite newsletters is from a web designer and developer who is also passionate about journalism. He has a weekly newsletter that outlines the latest and greatest trends in web design and development.
How many years have you been designing websites?
I currently have 7 years of experience working as a web designer, developer and SEO. In the past, I have worked for a number of web agencies in a lead or overflow designer/developer role. Today, however, I am focused on working with clients directly. I have a true passion for web design and development and am always staying up-to-date on the latest trends. I love reading and learning new things to continue growing in my expertise.
What types of websites have you designed?
Over the last 7 years, I’ve designed websites for virtually every type of industry you can think of. You name it, I’ve designed it. Whether you’re a law firm, medical practice, clothing store, non-profit organization, real estate firm, insurance agency, or any other type of business, I can bring your dream website to life.
What kinds of businesses have you worked with?
I specialize in web design for businesses of all shapes and sizes. Small, medium, and large sized businesses have trusted me with their web design needs. I’ve also worked with nonprofits, for profits, and various kinds of agencies. Since I don’t believe in a one-size-fits-all approach, you can count on me to take my skill set and apply it to your particular business.
Do you have any marketing experience? If so, how do you integrate it into your work?
Yes. I have a great deal of experience with designing websites that feature marketing best practices. I include clear call to actions, ensure the content is compelling, and create a professional look and feel. I have worked with a number of marketing agencies over the years and have gained valuable marketing experience as a result.
Do you have examples of some of the websites you’ve designed?
Yes! You’re welcome to check out my web design portfolio to see examples of the wide variety of websites I’ve designed. If you’d like more examples of my work or are searching for something specific that is not in my online portfolio, simply let me know.
What do you love most about your job?
Web design gives me the opportunity to wake up each morning and do what I love. I love using best practices to produce high quality websites that help clients meet (and even exceed) their goals. When you succeed, I succeed. Therefore, I will work tirelessly to get the job done right.
I recently produced a website for a local bakery owner who recently reached out to me and told me that Disney found her website and stated that they’d love to partner with her. They mentioned that she had the best website design and stood out from other local bakeries. It’s stories like this that make me love my job.
What inspired you to start your own business?
I have always been a go-getter with an entrepreneurial spirit. Therefore, as I developed a passion for web design, it only made sense for me to use my knowledge and skills to open my own web design agency. I take great pride in helping clients amplify their brands through professional, custom web design.
Why should I choose you to design and build my website
In addition to being honest and reliable, I am a thorough and committed person and am always available to answer your questions or address your concerns. I have an intrinsic desire to produce quality websites and will work hard to earn the privilege of working with you. I have lots of happy clients; have a look at my reviews and see what they have to say!
What questions do you ask a client when starting a new project?
There are a variety of questions I will ask you if you decide to begin a project with me. These questions are designed to understand your target customer and website goals. Your answers will help me design a customer-centric website that makes current and future customers comfortable working with you and buying with you.
How do you handle pressure and tight deadlines?
One of my greatest strengths is the ability to work really well under pressure. I fine tuned this ability during my time serving in an Army special operations unit. I have no problems meeting tight deadlines when needed. I’m a graduate of Ranger School, which is the premier army leadership school that’s main goal is to teach up and coming leaders how to lead soldiers under pressure.
Do you have any testimonials I can review?
Yes! Feel free to check out my customer testimonials to find out what others have to say about working with me. My testimonials truly speak for themselves.
If you’d like more information about me personally, please visit my about page.
What makes a great website?
A great website is simple, clean and easy to navigate. It emphasizes your brand and should be designed around your content, images, videos and amplify you brands message.
A quality website will effectively communicate your brand’s message to visitors, It will instill trust in your business from new or existing customers. Lastly, it will help you to stand out from your competitors!
Do you design websites on your own or do you have a team or outsource certain tasks?
Quality is very important to me and I am involved in every aspect of the web design and development process to ensure optimal quality for ALL of my clients websites. I do have a loose team of freelancers who are designers and front end developers that may help me out from time to time on projects. The base theme framework and user interface that I use to build websites was developed by me as well so all of the core code powering your website will have been coded by me personally.
These web design questions can help you gain a thorough understanding of my web design process.
What can I expect from your web design process?
It all starts with a discovery phase where I work with you to determine your needs and present you with solutions through digital wireframes. After the discovery phase, I’ll use your feedback to design a clean, modern website that is ideal for your target audience and brand. You can this approve this design before I write a single line of code so that there are no surprises once the site is built!
How will we communicate during the web design process?
You can expect me to communicate with you through a combination of phone calls, screen sharing and emails. I’ll also use a product design collaboration platform called inVision to present mockups to you. While I can meet with you in person if you are in the Savannah area, I believe phone calls, emails, and screen sharing can allow us to be more efficient.
Will you review my current website before designing a new one?
Definitely! Reviewing your current website will give me an idea of the content, images, and social media you currently have. I’ll ask you what’s working with your current site, what’s not working, and where you believe your site can improve. You can count on me to provide feedback on what I think we should do to your website moving forward.
How much input will I have for my website design?
Your website is all about you and your business goals. For this reason, you will have a great deal of input for your website design. You know your business best and I pledge to take your input very seriously. I am here to take my knowledge and apply it to your business.
Do you custom design websites or use pre-made templates?
Every website I produce is custom designed. A template involves adding your content into an existing structure. However, a custom design allows me to design around your content rather than placing your content into something that has already been pre-designed. With a custom designed website, you can allow your content to shine and establish your brand.
How many pages will you design for my website?
I will begin by creating a unique, custom home page. Based on the home page design, I will set up a theme styling that will account for pages and posts. I have built-in ways for you to add as many pages to your site as you’d like without my assistance. However, if you’d like uniquely designed pages, I can help you for an additional fee.
Can I view my website while it’s still in progress?
Once your website design has been complete, I’ll build it. As soon as it’s built, I’ll create a staging URL so that you can login and view it. You’ll be able to request any revisions and provide me with your honest feedback.
How many revisions are you willing to make?
I offer unlimited revisions during the web design phase. My goal is to produce a site that is something you’ll love. That being said, I’ll revise it until you’re 100% satisfied.
Absolutely! I’ll be happy to integrate Facebook, Twitter, Instagram, LinkedIn, Pinterest, and any other social media outlet your business actively uses into your website.
How long does the web design process take?
The web design process typically takes 2 to 3 weeks.
The questions below are geared towards my web development services that can ensure your website functions properly.
What platform do you use for building websites?
All of the websites I build are on the WordPress Content Management System (CMS). Find out why WordPress is my CMS of choice.
Will my website be compatible on all devices?
You won’t have to worry about a user coming to your website and becoming frustrated because it doesn’t work. Whether they visit your site on a smartphone, tablet, desktop, laptop, or any other device, your website will look and work great. My websites are compatible on all devices.
Will my current site experience downtime as you update it?
Your website may be down for a short period of time. However, I typically push sites live late at night to reduce any issues or missed traffic.
Will my website be built to expand as my website grows?
Yes! Everything I do is built with long-term expandability in mind. You can add functionality and content to your website at any time.
Is SEO integrated within your web design?
I’ll integrate baseline SEO into your website so that Google will be able to easily read your site. Ongoing SEO that involves content development and marketing is available at an additional cost.
How long does the web development process take?
The web development process usually takes 2 to 3 weeks.
Do you offer e-commerce services including building an online store and accepting online payments?
Yes! E-commerce is a large component to my development services. I use a software called WooCommerce to provide solid e-commerce functionality. It’s a very robust software and features a number of add-ons such as Stripe and PayPal.
What type of software will you use when designing my website?
I mainly use WordPress, which is a website content management system. I also use the Genesis framework as it allows me to build custom, reliable, and secure websites.
Gravity Forms, WooCommerce, and an Events Calendar integration are a few examples of plug-ins I frequently use as well. I take pride in using the best software solutions for every client.
Do you integrate any web forms or popups to capture leads?
I have solutions for both web forms and pop ups. For web forms, I use Gravity Forms. In fact, I have another company called Gravity Wiz, where I specialize in custom solutions for Gravity Forms. For popups, I have a solution that integrates seamlessly to provide Gravity Forms powered popups. This can integrate easily with a variety of 3rd party CRMs and newsletters services such as Hubspot(CRM) or Mailchimp(Newsletters).
What happens after the web development is complete?
Once the web development is complete, we’ll move into the content addition phase. While content is being added, I’ll test your site across various browsers and devices and fine tune it. As soon as you give me the green light, I’ll launch your site.
What information do you need from a client before you can start work?
I have all of my clients fill out a website client questionnaire which helps me to get a broad level overview of the project and what the client is looking to accomplish through their website. Once I have this information, I will have a number of project specific questions and will send a list of items I need before beginning work on the design. I may need things like logins to the current website (if you have one), access to images and photos, links to social media accounts, etc.
Post Website Launch
Your website is launched! Here are a number of questions related to what happens after your website is live.
Will I own my website once it’s completed?
Yes! As soon as your website has been built, you’ll have complete control over it. Everything I build is your property. You’re just paying me to design and build it!
Will I own the artwork on my website?
I only use free or royalty free licensed photos for all graphics and artwork I use on your website. As such you don’t technically own them but can use them as you wish.
Can I contact you for future updates to my design?
While you can contact me for future updates to your website design, I create built-in video tutorials to teach you how to make content updates. You’ll be able to easily update your website without having any coding knowledge.
Web Design is my primary focus, however, there are a number of other services that are interconnected with web design both during and after the website create process. These questions and answers are about my related services.
What services do you offer other than web design?
I am pleased to offer a plethora of services other than web design. These services include web development, graphic design, logo design, search engine optimization, and web hosting. Learn more about my additional services.
What is your approach to website security?
When it comes to security, I believe the most important aspect is the server. Therefore, I offer a top-notch web hosting platform that I recommend to clients. Beyond that, I update WordPress on a regular basis.
Also, the Genesis, the framework I use, integrates tightly with WordPress and is known for excellent security. I also use Word Fence, which adds a level of redundancy to the WordPress security. If you are hosting with me, I offer ongoing malware screening.
I take a preventative approach to security rather than a reactive one and focus on preventing security issues from ever arising.
Can you help me source photos for my website?
Sure! I can use free stock photography or provide Adobe stock photography if you opt for my web hosting package.
Can you help me with content for my website?
In most cases, I’ll build your website and introduce you to the content management system so that you can easily add your own content. However, if you’d like to take advantage of our search engine optimization and content marketing services, premium content is available for certain pages.
Can you create a logo from my website?
Yes! I offer logo design services that can intrigue your current and future customers and ensure your business is remembered in the best way possible.
Can you help me update my existing website that was built by another web designer?
Sure! I’d be happy to help you update your existing website for an hourly fee. If your website was not built well, I may recommend rebuilding it.
Do you offer web hosting services?
Yes! With my web hosting services, you can ensure your website is up and running 24/7. My web hosting package comes with daily backups, uptime monitoring, Google integration, multiple, powerful firewalls, Malware scanning, professional image compression, and lightening fast page speed.
Do you offer on-going maintenance after my site goes live?
I would be happy to maintain your site on an ongoing basis after it goes live. Ongoing maintenance by me can give you the peace of mind of knowing your website is always running bug-free with the most current version of WordPress and plugins.
Do you offer eCommerce web design services?
If you’re in need of an ecommerce website, you’ve come to the right place because I am an expert in ecommerce web design. You can see some examples here. (link to a page with ecommerce website examples)
How can I get the domain name I desire?
I would be happy to assist you in purchasing and setting up your domain. If you require assistance on naming or branding your domain, I can help as well. Keep in mind that your domain name will be yours and you’ll always have access to it.
For many businesses, the cost of the website is an important part of the process. Here are a couple questions related to my pricing.
How much will the web design cost?
Although I use a standard pricing model, every project is different. To get an idea of what your web design project may cost, I encourage you to schedule a free consultation. Contact me today and I’ll provide you with a ballpark price after learning more about your needs.
How does the payment process work?
I require 50% of the total project cost to get started. Once your site is launched and you’re 100% happy with your design, the remaining balance will be due. If we decide to work together, I’ll send you a proposal and you can send me the 50% when you’re ready to begin.